Waves Coffee House

Reviews about Waves Coffee House

• 1 / 5

  By Jordan Foulds
  Don't get me wrong coffees great but everything else is garbage cheaply made food and overpriced. Plus zero customer service.
  May 28, 2017
• 1 / 5

  By Sara Johnston
  As a Waves coffee fan, I'm sadly giving this poor review based on my interaction with the owner this past weekend. Every time we visit the store, there are patrons sitting next to the front door, smoking cigarettes. The table/chairs are about 2 or 3 ft away from the entrance, and there are two metal cigarette butt disposal containers mounted on the wall on each side of the entrance. Being asthmatic, and having young children, I mentioned my concerns to the girl who served my coffee and she said the owner just walked outside. I approached the man and mentioned that the smokers cause other customers discomfort and he was very rude and confrontational. I mentioned that the smoking bylaw in Maple Ridge is 7.5 meters away from doors and air intakes. He replied by saying that if I want to police it, then I should tell the smokers that. He also claimed that he doesn't display signage according to the bylaw because "they get torn down". He then asked me, "what do you expect me to do?". I replied, "by having the table next to the door and the butt disposals on each side of the door, you are inviting smokers to smoke there. You should move them 7.5 meters away, in accordance to the bylaw". He laughed at me and said, "move them yourself". I'm currently waiting to hear back from a bylaw officer and plan on contacting Waves HO.
  UPDATE: March 1, 2017. Waves head office has been very empathetic toward my frustrations and has asked the landlord multiple times to move the ashtrays, to which he agreed to comply. He has yet to cooperate and has now refused to do anything. Waves HO has had to make formal complaints to Maple Ridge City Hall and Fraser Health about this. Sad to know that business owners can be so ignorant and selfish.
  Update March 3rd 2017: I was contacted by Maple Ridge bylaw office and they have demanded that the landlord remove all ashtrays from the building, as he has multiple ashtrays beside every single business entrance. I'm happy to see that the city cares!
  February 17, 2017
• 4 / 5

  By Megan Campbell
  Lots of space to work. But no WiFi which is wierd.
  Average service. Nice but not overly welcoming.
  January 29, 2017
• 2 / 5

  By Ṿincent Ṟoyer
  This location has ashtrays on each side of the main door. Smokers gather and create a "wall of smoke" that you have to cross, with your kids, to get into the store. It's so bad that I have to drive by and see if the smoke-wall is up, and if it is, I go elsewhere. They put up these signs on the ashtrays but they were ripped down after one day. hello.... just take the ashtrays down and put up no smoking signs like every other business in BC. Some people will smoke anyways but this takes care of 90% of the problem. Waves should be ashamed.
  November 14, 2016
• 4 / 5

  By Aj Hurford
  Great coffee here. The Caramel Macchiato here is one of my favs!
  October 31, 2016